Frequently Asked Questions
Everything you need to know about your Called to Surf order.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the contiguous United States. Expedited options are available at checkout for those who need their beach-ready styles sooner.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that swimwear must have the hygiene liner intact to be eligible for a return.
Do you offer international shipping?
Yes, we ship our coastal-inspired collections worldwide. Shipping costs and delivery timelines vary by country and are calculated at the final stage of checkout.
How do I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Shop Pay installments for flexible payment options.
How do I know which size to order?
Each product page features a detailed size guide. Since we curate items from various designers, we also include 'fit notes' in the description to tell you if an item runs small, large, or true to size.